We’re sorry to hear that you’re considering leaving Oolfa. If you’ve made your decision, this guide will walk you through the steps to delete your account—either from within the app or after uninstalling it.

⚠️ Important: Deleting your Oolfa account is permanent. Once deleted, your profile, messages, and data cannot be recovered.
Note: Deleting your Oolfa account does not cancel any active Oolfa Gold subscription. To avoid charges, be sure to cancel your subscription through the App Store or Google Play before deleting your account.

Two Ways to Delete Your Oolfa Account

You can delete your Oolfa account in one of two ways, depending on whether the app is still installed on your device.

Option 1: Delete Your Account from the Oolfa App

If you still have the app installed, follow these steps:

  1. Log in to your Oolfa account
  2. Tap the Account icon at the bottom right of the home screen
  3. Tap the Settings icon at the top of your account screen
  4. Scroll down and tap Delete My Account
  5. Follow the on-screen instructions to confirm deletion

Once confirmed, your account will be permanently deleted.

Option 2: Delete Your Account After Uninstalling the App

If you’ve already uninstalled the Oolfa app and don’t want to reinstall it, you can request deletion manually:

  1. Visit the Contact Us form
  2. In the Full Name field, enter the name used when creating your account
  3. In the Email field, enter the email linked to your Oolfa account
  4. Under Select Inquiry Type, choose Delete my Oolfa account
  5. In the Message field:
    • Enter your birthdate (as used in your account)
    • Optionally, share the reason you’d like to delete your account
  6. Agree to the Privacy Policy and Terms of Use
  7. Tap Send Inquiry

We’ll review your request and send a confirmation email after verifying your information. To finalize the deletion:

  • Open the confirmation email
  • Follow the instructions and reply to confirm
  • Once we receive your reply, your account will be permanently deleted

What Happens to My Data?

Oolfa takes your privacy seriously. Once your account is deleted, your data will be securely removed in accordance with our Privacy Policy. We do not retain personal information beyond what is required by law or essential for app security and fraud prevention.

Final Note

We’re always working to improve the Oolfa experience. If you’re open to it, we’d love to hear your feedback—whether you found love, need a break, or had any issues we should know about.