At Oolfa, we’re committed to maintaining a respectful, faith-based environment for all members of our community. To support this goal, we actively moderate photo content to ensure it aligns with our guidelines and values.
Why Was My Photo Removed?
Your photo may have been deleted if it contained:
- Inappropriate or offensive content
- Explicit or revealing imagery
- Personal information, such as email addresses, phone numbers, or social media handles
- Text or symbols that are misleading, promotional, or violate community standards
Oolfa reserves the right to remove any photo that does not comply with our Community Guidelines. This is essential for preserving the respectful and serious nature of our platform.
Will I Be Notified?
Yes. If a photo from your album is removed, you’ll be notified inside the app. In most cases, we issue a gentle warning as a reminder to follow the guidelines. If improper photos continue to be uploaded, this could result in a permanent ban, depending on the severity or number of violations
⚠️ We take these actions seriously to protect the experience and safety of the Oolfa community.
How to Avoid Future Photo Deletions
To ensure your album stays in good standing:
- Only upload modest and respectful images
- Avoid adding text, contact details, or watermarks to your photos
- Make sure all images reflect who you are in a dignified and appropriate way
Think Your Photo Was Removed by Mistake?
If you believe your photo was deleted in error, we’re happy to review the situation.
To contact Oolfa Support:
- Open the Messages screen in the app
- Tap on Oolfa Support
- Send us a message explaining the issue and which photo you’re referring to
Our team will review your case promptly and respond as soon as possible.