Please read these Terms of Use (“Terms”) carefully before using the Oolfa mobile application and website. Oolfa is a Muslim marriage app designed to help adult Muslims connect for the purpose of marriage, not casual dating or general social networking.

By creating an account, installing or using the Oolfa application, or accessing our website, you agree to be bound by these Terms.

1. Interpretation and Definitions

1.1 Interpretation

Words whose initial letter is capitalized have meanings defined in this section or where first used. The following definitions shall have the same meaning whether they appear in singular or plural.

1.2 Definitions

For these Terms of Use:

  • “Account” means a unique account created for You to access our Service or parts of our Service.
  • “Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • “Application” means the Oolfa mobile application provided by the Company and downloaded by You on any electronic device.
  • “Application Store” means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store), from which the Application has been downloaded.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in these Terms) refers to:
    Tawasol Software and Website Design,
    Qortoba Castle building, flat # 3013B, University City Road, Muwailih Commercial, Sharjah, UAE.
  • “Content” means text, images, audio, video, or any other information that can be posted, uploaded, linked to, shared, or otherwise made available through the Service.
  • “Country” refers to the United Arab Emirates.
  • “Device” means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • “Feedback” means feedback, ideas, reports, suggestions, or other information sent by You regarding the Service’s attributes, performance, or features.
  • “Free Trial” refers to a limited period that may be free when purchasing a Subscription.
  • “In-App Purchase” refers to any purchase of a product, item, service, boost, or Subscription made through the Application and subject to these Terms and the applicable Application Store’s terms and conditions.
  • “Promotions” refer to contests, sweepstakes, offers, discounts, or other promotions offered through the Service.
  • “Service” refers collectively to the Application, the Website, and any related services provided by the Company.
  • “Subscriptions” refer to access to certain features of the Service offered on a subscription basis (for example, Oolfa Gold or similar premium memberships).
  • “Terms of Use” or “Terms” mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • “Third-Party Social Media Service” means any services or content (including data, information, products, or services) provided by a third party that may be displayed in, included with, or accessible via the Service, or that you may use to log into the Service (for example, Google or Facebook).
  • “Website” refers to Oolfa, including any localized versions and subpages (for example, https://www.oolfa.com and https://www.oolfa.com/ar/).
  • “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These Terms govern Your use of the Service and form a binding agreement between You and the Company. They set out the rights and obligations of all users in relation to the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and with all applicable laws. By accessing or using the Service, You agree to be bound by these Terms. If You do not agree to any part of these Terms, You may not access or use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with Our Privacy Policy, which explains how We collect, use, and share Your personal data and Your privacy rights. Please read Our Privacy Policy carefully before using the Service.

Oolfa is a Muslim marriage application. It is not intended for casual dating, temporary relationships, or general social networking. By using Oolfa, You agree that You will use the Service only for lawful purposes and in a manner consistent with Islamic values, local law, and these Terms.

The Service is a platform that allows users to discover and connect with each other. The Company is not a party to any relationship, communication, meeting, or marriage that may result from the Service and does not provide legal, marital, or religious advice.

3. Eligibility

You are not authorized to create an Account or access or use the Service unless all of the following are true:

  1. You are at least 18 years of age (or the age of legal majority in Your jurisdiction, if higher).
  2. You are legally capable of entering into a binding contract with the Company.
  3. You are legally permitted to use the Service by the laws of Your home country and any country from which You access the Service.
  4. You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.
  5. You have never been convicted of a violent, sexual, or exploitation-related criminal offense and are not required to register as a sex offender in any jurisdiction.
  6. You have not previously been banned, suspended, or removed from Oolfa or any related service for violating Our Terms, Privacy Policy, Community Guidelines, or any applicable law.

You are using the Service on Your own behalf and responsibility. The Company cannot be held liable for any actions, conduct, misrepresentations, or omissions of Users, including during any online or offline interactions, meetings, or events that may be arranged through the Service.

4. Your Account

To use the Service, You must create an Oolfa Account. You can sign up by providing an email address and password or by using a Third-Party Social Media Service (for example, Google or Facebook). Certain features may require You to verify Your Account or provide additional information.

When You create an Account:

  • You must provide accurate, complete, and current information.
  • You are responsible for keeping Your Account information up to date, especially Your email address. If You lose access to Your email account, We may not be able to restore Your Oolfa Account to You.
  • You are responsible for maintaining the confidentiality of Your login credentials and for all activities that occur under Your Account.
  • You agree not to disclose Your password to any third party.
  • You must notify Us immediately if You become aware of any unauthorized access or security breach involving Your Account.

You may not:

  • Use as a username the name of another person or entity without authorization;
  • Use a name or trademark that is subject to any rights of another person or entity without proper authorization;
  • Use a username that is offensive, vulgar, obscene, or otherwise inappropriate.

We may assume that any communication or activity originating from Your Account or associated email address has been made by You, unless and until You notify Us of a breach.

We reserve the right to suspend or terminate Your Account at any time if We reasonably believe You have violated these Terms, Our Community Guidelines, or applicable law.

5. Your Safety and Interactions with Other Members

We encourage a respectful and safe environment, but We cannot control how members behave on or off the Service. You are solely responsible for Your interactions with other members.

You agree that:

  • You will exercise caution in all interactions with other members, especially if You decide to communicate outside the Service or meet in person.
  • You will read and follow Oolfa’s Safety Guidelines, as updated from time to time.
  • You will not send money or provide Your financial information (such as credit card numbers, bank account details, or other sensitive financial data) to any other member.
  • You are responsible for making Your own checks (including religious, legal, cultural, and personal compatibility checks) before getting engaged or married.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS.

You understand and agree that:

  • The Company does not currently conduct systematic criminal background checks on its members.
  • The Company does not verify members’ backgrounds, identity documents, or statements in all cases, although We may take steps to verify certain information or investigate reports at Our discretion.
  • The Company makes no representations or warranties about the conduct, character, or compatibility of any current or future members.

The Company reserves the right, but has no obligation, to conduct background checks or other screenings (including sex offender registry searches or ID verification) at any time using public records or third-party services, consistent with applicable law.

6. Content

6.1 Your Content

“Your Content” means everything You add, upload, post, send, or share on or through the Service. This includes text, links, emojis, photos, images, audio messages, videos, documents, or other media.

The Service may allow You to:

  • Create a profile and upload photos;
  • Post information about Yourself, Your preferences, and Your expectations for marriage;
  • Send messages and media to other members.

You are solely responsible for Your Content and for all activity that occurs under Your Account.

By posting or uploading Your Content, You represent and warrant that:

  • You own or have the necessary rights to post such Content and to grant the licenses described in these Terms;
  • Your Content does not violate any applicable law or any third party’s rights (including privacy, publicity, or intellectual property rights);
  • Your Content complies with these Terms and Our Community Guidelines.

Your Content may be:

  • Public – for example, information in Your profile that is visible to other members and may be shared using in-app sharing features;
  • Private – for example, messages exchanged with other members in chats. These are typically visible only to You and the member(s) involved, but may be accessed by Us where reasonably necessary to enforce these Terms, investigate abuse, comply with the law, or protect Users.

You retain ownership of Your Content. However, by using the Service, You grant the Company a license to use Your Content so that we can operate, improve, and secure Oolfa.

Specifically, You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual license to:

  • Use, host, store, reproduce, distribute, display, and communicate Your Content as needed to operate and provide the Service to You and other members;
  • Display Your Content to other members according to Your profile settings and the Service’s functionality;
  • Modify, adapt, translate, resize, or reformat Your Content (for example, compressing or resizing a photo to display it correctly on mobile);
  • Apply safety features such as blurring, watermarking, or automated moderation tools to Your Content;
  • Sublicense Your Content to our service providers and Affiliates as reasonably necessary for hosting, storage, content delivery, moderation, analytics, and security.

To help protect Your Content from unauthorized use outside the Service, You authorize Us (but do not require Us) to act on Your behalf with respect to infringing or unauthorized uses of Your Content by others, including sending DMCA takedown notices or similar requests where appropriate.

We reserve the right, at Our sole discretion, to remove or permanently delete any of Your Content (or to suspend or terminate Your Account) if:

  • We reasonably believe it violates these Terms, Our Community Guidelines, applicable law, or the rights of others; or
  • We consider it harmful to the safety, dignity, or privacy of other members.

6.2 Your Content Restrictions

You agree that You will not upload, post, send, or otherwise share any Content that:

  • Is unlawful, fraudulent, or promotes illegal activity;
  • Is defamatory, libelous, harassing, bullying, threatening, or abusive;
  • Is discriminatory, hateful, or mean-spirited toward any group or individual based on religion, race, ethnic origin, nationality, gender, gender identity, sexual orientation, disability, or any other protected characteristic;
  • Contains nudity, sexually explicit material, pornography, or content that is sexually suggestive or contrary to modesty or Islamic values;
  • Promotes or depicts self-harm, suicide, or extreme violence;
  • Contains spam, junk mail, chain letters, pyramid schemes, or other forms of unauthorized solicitation or advertising;
  • Contains or installs viruses, worms, malware, trojan horses, or any other harmful code designed to disrupt, damage, or gain unauthorized access to systems, data, or devices;
  • Infringes any intellectual property rights or proprietary rights of any party, including copyright, trademark, trade secret, or publicity rights;
  • Violates the privacy or data protection rights of any person (for example, sharing another person’s full name, phone number, home address, or private photos without their consent);
  • Impersonates any person or entity or misrepresents Your affiliation with a person or entity, including the Company or its staff;
  • Contains false, misleading, or deceptive information, including about Your identity, age, marital status, or intentions;
  • Is harmful to minors or attempts to exploit minors in any way;
  • Encourages behavior that is haram, immoral, or clearly incompatible with the stated purpose of the Service (a Muslim marriage app).

You agree that Your Content will not contain:

  • Full financial or banking information (credit card numbers, bank account details, etc.);
  • Highly sensitive personal information about You or others (such as national ID numbers, passport numbers, or exact home addresses), except where strictly necessary and shared through secure channels.

If You choose to share personal information (for example, a phone number or email address) with another member, You do so at Your own risk. Always exercise the same caution online that You would in any other situation.

The Company reserves the right, but not the obligation, to review, moderate, or remove Content and to decide whether any Content violates these Terms or Our Community Guidelines. We may limit, suspend, or terminate Your access to the Service if You post objectionable Content or misuse the Service.

6.3 Member Content

Other members also post Content via the Service. Such Content belongs to the member who posted it and is stored on Our servers and displayed within the Service at the direction of that member.

You do not obtain any ownership rights over other members’ Content. You may only use other members’ information and Content:

  • As allowed by these Terms and the functionality of the Service; and
  • For the legitimate purpose of getting to know someone for possible marriage, not for commercial use, harassment, stalking, or any unlawful purpose.

You may not:

  • Copy, download, or reuse members’ photos or Content outside the Service without their consent;
  • Use other members’ personal data for direct marketing, spam, or any automated contacting;
  • Harass, stalk, threaten, or harm other members online or offline.

We may terminate or suspend Your Account if You misuse other members’ information.

You understand that by using the Service, You may encounter Content that You find offensive, indecent, inaccurate, or otherwise objectionable. The Company is not liable for any Content posted by members or third parties.

6.4 Our Content

All text, graphics, images, logos, icons, user interfaces, trademarks, sounds, artwork, designs, and other materials not provided by users (“Our Content”) are owned, controlled, or licensed by the Company and are protected by copyright, trademark, database, and other intellectual property laws.

The Company grants You a limited, personal, revocable, non-transferable, non-exclusive license to access and use Our Content solely for Your personal, non-commercial use of the Service, subject to these Terms.

You may not:

  • Use, sell, license, rent, modify, distribute, copy, reproduce, publicly display, publicly perform, or create derivative works from Our Content except as allowed by the Service’s intended functionality or with Our prior written consent;
  • Use Our names, trademarks, logos, or branding in meta tags, hidden text, or any way that suggests endorsement or association without Our written permission;
  • Scrape, crawl, decompile, reverse engineer, or attempt to extract the source code of any software used in the Service except where allowed by law.

6.5 Content Backups

Although We may perform regular backups of Content, We do not guarantee that:

  • There will be no loss or corruption of data; or
  • Any Content can be restored to a specific point in time.

You are responsible for keeping a separate copy of any Content You wish to retain (for example, outside the Service).

We are not liable for any loss or corruption of Content or for the failure to restore Content, except where required by applicable law.

7. Restrictions on Your Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms, Our Community Guidelines, and all applicable laws.

You must not, and must not attempt to or encourage others to:

  • Use Oolfa’s branding, logos, icons, designs, or other materials except as expressly allowed by these Terms;
  • Violate or infringe the Company’s or any Affiliate’s copyrights, trademarks, or other intellectual property rights;
  • Copy, modify, archive, download, upload, disclose, distribute, sell, lease, syndicate, broadcast, publicly perform or display, or otherwise exploit the Service or any Content (except as expressly permitted by these Terms or by Us in writing, or as enabled by the Service itself);
  • Create more than one Account for Yourself or create another Account if We have already suspended or deactivated Your Account;
  • Attempt to access the Service through unauthorized third-party apps or tools;
  • Request or share login credentials with any other member, or buy, sell, rent, or lease access to any Account;
  • Reverse engineer, duplicate, decompile, disassemble, or decode the Service or attempt to derive its source code (except where such restrictions are prohibited by applicable law);
  • Use any robot, spider, scraper, crawler, or other automated means or interface to access the Service or extract data from it or other members’ Content;
  • Develop or use any third-party application that interacts with the Service or members’ Content or information without Our written consent;
  • Use the Service in any way that could interfere with, disrupt, damage, or impair the Service or other members’ enjoyment of it;
  • Upload viruses, malware, or other malicious code, or attempt to bypass or compromise the security of the Service;
  • Probe, scan, or test the vulnerability of the Service or any related system or network;
  • Use the Service for any illegal or unauthorized purpose, including to facilitate prohibited or haram acts;
  • Access or use the Service in any manner not expressly permitted by these Terms or Our Community Guidelines.

We may investigate and take any appropriate action (including termination of Your Account and legal action) if We believe You have engaged in any of the above prohibited activities.

8. Privacy

Your privacy is important to Us. Our practices regarding the collection, use, and sharing of Your personal data are described in Our Privacy Policy.

By using the Service, You consent to the collection, use, and sharing of information as described in the Privacy Policy.

9. Subscriptions, Paid Features, and In-App Purchases

9.1 Generally

The Application may include In-App Purchases, including but not limited to:

  • Paid Subscriptions (such as Oolfa Gold or similar premium memberships);
  • One-time or time-limited paid features (such as Profile Boosts or similar visibility enhancements);
  • Other digital items or services.

Billing and transactions for In-App Purchases are handled by the Application Store (Apple App Store or Google Play Store) from which You downloaded the Application, and are governed by that store’s terms and conditions.

You must contact the relevant Application Store directly for questions or issues related to payments, billing, or refunds, except where We explicitly provide otherwise.

9.2 Subscription Period

Certain parts of the Service are available only with a paid Subscription. Unless otherwise stated:

  • You will be billed in advance on a recurring basis (e.g., weekly, monthly, or at another interval you choose) according to the Subscription plan You select;
  • At the end of each billing period, Your Subscription will automatically renew under the same conditions unless You cancel it or the Company cancels it.

9.3 Subscription Cancellations

To avoid being charged for the next billing period, You must cancel Your Subscription before the end of the current period.

  • Deleting Your Account or deleting the Application from Your Device does not automatically cancel Your Subscription.
  • You must manage and cancel Your Subscription through the relevant Application Store’s account settings.

You will retain access to the subscribed features until the end of Your current paid period, even if You cancel.

9.4 Billing

All billing for In-App Purchases is handled by the Application Store and is subject to that store’s terms, conditions, and policies.

We do not have access to Your full payment card details and do not process payments directly for In-App Purchases within Apple App Store or Google Play Store.

9.5 Fee Changes

The Company may modify Subscription or paid feature fees at any time, at its sole discretion. Any fee change will take effect at the end of Your current billing period.

We will give You reasonable prior notice of any fee changes to allow You time to cancel Your Subscription before the new fees take effect. Your continued use of the paid features after the fee change becomes effective constitutes Your agreement to pay the updated fees.

9.6 Refunds

Except where required by applicable law or by the relevant Application Store’s own refund policies:

  • Fees paid for Subscriptions or In-App Purchases are non-refundable, and
  • You will continue to have access to the purchased features until the end of the current billing period, even if You cancel earlier.

If You purchased via:

  • Apple App Store: Any refund requests must be made directly to Apple and will be handled under Apple’s policies. You can start a request at:
    https://getsupport.apple.com
  • Google Play Store: Any refund requests must be made directly through Google Play and will be handled under Google’s policies. You can submit a request from Your Google Play account or via Google Play Help. The Company cannot process refunds for purchases made through Google Play.

9.7 Free Trials

The Company may, at its discretion, offer Free Trials for certain Subscriptions or features. If You sign up for a Free Trial:

  • Unless You cancel before the trial ends, Your trial may convert automatically into a paid Subscription;
  • You will then be charged the applicable Subscription fee via the Application Store and Your Subscription will renew automatically until canceled;
  • Deleting Your Account or the Application does not cancel a Free Trial or Subscription.

If You already used a Free Trial for a specific Subscription or feature, You may not be eligible for another Free Trial for the same product.

We reserve the right to modify, suspend, or cancel any Free Trial offer at any time, without notice.

9.8 Taxes

Fees for Subscriptions and other paid features may be subject to taxes (such as VAT, sales tax, or similar). Where required, applicable taxes will be added to Your charges or included in the price, as determined by the Application Store or local law.

You are responsible for any taxes that apply to Your purchases, in accordance with applicable laws and Application Store policies.

10. Promotions

Any Promotions offered via the Service may be governed by additional rules or terms that are separate from these Terms.

If You choose to participate in a Promotion:

  • Please review the applicable Promotion rules and Our Privacy Policy;
  • If there is a conflict between these Terms and the Promotion rules, the Promotion rules will apply to the extent of the conflict.

We may modify or cancel Promotions at any time, without notice, where permitted by law.

11. Location-Based Features, Emails, and Push Notifications

The Service may use Your Device’s location (such as GPS or other location technologies) to:

  • Show profiles near Your chosen location;
  • Enable location-based features or filters.

If You disable location permissions on Your Device or in the Application settings, some features may not function properly or may be unavailable.

We may send You communications related to the Service, including:

  • Account notices, security alerts, and transactional messages;
  • Emails, SMS messages, or in-app messages;
  • Push notifications about new messages, matches, safety alerts, or updates;
  • Marketing messages about features, offers, and promotions where allowed by law or where You have given consent.

You can control or opt out of certain communications:

  • By changing notification settings in the Application;
  • By adjusting notification settings on Your Device;
  • By using unsubscribe links in marketing emails; or
  • By contacting Us at info@oolfa.com.

Some essential communications (for example, security alerts or key account notices) may be required and cannot always be disabled.

For more details about how We use and retain Your information, please refer to Our Privacy Policy.

12. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE”, with all faults and defects, without any warranty of any kind, to the maximum extent permitted by applicable law.

To the fullest extent permitted by law, the Company and its Affiliates, licensors, and service providers disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, We do not warrant that:

  • The Service will meet Your requirements or expectations;
  • The Service will be uninterrupted, timely, secure, or error-free;
  • Any defects or errors can or will be corrected;
  • The information or Content provided through the Service is accurate, complete, or up to date; or
  • The Service or its servers are free of viruses, malware, or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions will apply to the maximum extent permitted by law.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Company and its Affiliates, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, personal injury, emotional distress, or other intangible losses, arising out of or relating to Your use of or inability to use the Service, even if We have been advised of the possibility of such damages.
  • The total liability of the Company to You for any and all claims arising out of or relating to the Service or these Terms shall be limited to the greater of:
    • the amount You have paid to the Company via the Service in the twelve (12) months preceding the event giving rise to the claim; or
    • one hundred US dollars (USD 100), if You have not made any such payments.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In those jurisdictions, Our liability will be limited to the maximum extent permitted by law.

14. Indemnity

You are responsible for Your actions and for any Content You post on Oolfa. You agree to indemnify, defend, and hold harmless the Company, its Affiliates, licensors, partners, officers, directors, employees, agents, and representatives from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your access to or use of the Service;
  • Any Content You upload, post, or share through the Service;
  • Your breach of these Terms or any other policy referenced in these Terms;
  • Your violation of any law or the rights of any third party.

We reserve the exclusive right to assume the defense and control of any matter subject to indemnification by You, in which case You agree to cooperate fully with Us in asserting any available defenses.

This indemnity does not apply where prohibited by applicable law or to the extent that any loss arises solely from Our fraud or gross negligence.

15.1 Intellectual Property Infringement

We respect the intellectual property rights of others and expect Our users to do the same.

If You believe that Content on the Service infringes Your copyright or other intellectual property rights, You may notify Us by sending a detailed notice to: info@oolfa.com.

Your notice should include sufficient detail to identify the infringing material and the rights allegedly infringed. You may be liable for damages (including costs and legal fees) if You knowingly misrepresent that any material is infringing.

15.2 DMCA Notice (United States)

If You are in the United States, You may send a notice under the Digital Millennium Copyright Act (DMCA) with the following information:

  1. Your physical or electronic signature;
  2. A description of the copyrighted work You claim has been infringed;
  3. A description of where the allegedly infringing material is located on the Service (for example, a link or explanation);
  4. Your contact information (address, phone number, email address);
  5. A statement that You have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. A statement that the information in Your notice is accurate and, under penalty of perjury, that You are the copyright owner or authorized to act on behalf of the owner.

Please send such notices to: info@oolfa.com.

Upon receiving a valid notice, We will take appropriate action in Our sole discretion, which may include removing or disabling access to the allegedly infringing material.

16. Intellectual Property

The Service (excluding Content provided by users) and all related intellectual property rights are and will remain the exclusive property of the Company and its licensors.

You may not use any of Our trademarks, trade names, logos, domain names, or other brand features without Our prior written consent.

17. Your Feedback to Us

If You provide Feedback to the Company, You acknowledge that:

  • You do so voluntarily;
  • The Feedback does not contain confidential information;
  • The Company may use Feedback for any purpose, without any obligation to You.

You hereby assign to the Company all rights, title, and interest in and to any Feedback. If such assignment is not effective under applicable law, You grant Us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, copy, modify, distribute, and create derivative works from the Feedback for any purpose.

The Service may contain links to or integrate with third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for:

  • The content, privacy policies, or practices of any third-party websites or services; or
  • Any damage or loss caused or alleged to be caused by Your use of or reliance on such content, goods, or services.

We strongly advise You to review the terms and privacy policies of any third-party websites or services that You visit or use.

19. Modifying the Service and Termination

We are continually improving Oolfa and may change the Service at any time. We may:

  • Add, change, or remove features or functionalities;
  • Suspend or discontinue the Service, in whole or in part.

We may do so at any time, for any reason, and without prior notice, to the extent permitted by law.

You may terminate Your Account at any time by following the instructions in the Application (for example, from the “Settings” section). If You manage payments through an Application Store, You must also cancel any Subscriptions directly with that store.

We may terminate, suspend, or deactivate Your Account, without notice, if We reasonably believe:

  • You have violated these Terms, Our Community Guidelines, or any applicable law;
  • Your conduct may harm Us, other members, or third parties; or
  • Your Account is inactive for an extended period.

Upon termination:

  • Your license to use the Service ends immediately;
  • You are not entitled to any refund of fees already paid, except as required by law;
  • Certain provisions of these Terms that by their nature should survive (such as Sections on limitation of liability, indemnity, and intellectual property) will continue in effect.

20. Governing Law

These Terms and Your use of the Service are governed by the laws of the United Arab Emirates, without regard to its conflict of laws rules.

Depending on where You live, mandatory consumer protection laws in Your country of residence may also apply and give You additional rights that cannot be waived.

21. Dispute Resolution

If You have any concern or dispute about the Service, You agree to first contact the Company at info@oolfa.com and attempt to resolve the matter informally.

Nothing in these Terms prevents either party from seeking urgent interim relief from a court of competent jurisdiction (for example, an injunction to prevent misuse of intellectual property or confidential information).

22. For European Union (EU) and UK Users

If You are a consumer in the EU or the UK, You will benefit from any mandatory provisions of the law of the country in which You are resident. Nothing in these Terms limits Your legal rights as a consumer under those laws.

23. United States Federal Government End-Use Provisions

If You are a U.S. federal government end user, the Service is a “Commercial Item” as defined in 48 C.F.R. § 2.101. Your use of the Service is subject to these Terms and no additional government rights are granted beyond those set forth in these Terms.

You represent and warrant that:

  1. You are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and
  2. You are not listed on any U.S. Government list of prohibited or restricted parties.

25. Severability and Waiver

25.1 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be interpreted, limited, or modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will remain in full force and effect.

25.2 Waiver

No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any breach shall not be deemed to be a waiver of any other breach.

26. Translation

These Terms may be translated into other languages. In the event of any discrepancy or conflict between the English version and a translated version, the English version shall prevail to the extent permitted by law.

27. Changes to These Terms

We may update or modify these Terms from time to time. If We make material changes, We will make reasonable efforts to provide notice (for example, via email, in-app notice, or on the Website) at least 30 days before the new Terms take effect, where required by law.

By continuing to access or use the Service after the new Terms become effective, You agree to be bound by the updated Terms. If You do not agree to the new Terms, You must stop using the Service and, if applicable, terminate Your Account.

28. Contact Us

If You have any questions, concerns, or complaints about these Terms or the Service, You can contact Us using any of the following channels:

  • By email:
    info@oolfa.com
  • Through our Help page:
    By submitting a request via the Contact Us form available on Our Help page on the Website.
  • From within the Application:
    By using the in-app support (for example, from the Messages section inside the Oolfa App).

We will use reasonable efforts to review and respond to Your request within a reasonable time, in accordance with applicable law.